Diamond Harbour Holiday Packages

We ended up booking very last minute and didnt check in until about 11pm. The staff were so incredibly nice and told us not to worry about checking out at 10am the next morning, and just to make sure we had enough sleep. So thoughtful and kind. Great location in Riccarton, very clean and tidy.

Well run, practical hotel, clean, everything hassle free

Great location. Quirky layout but the rooms were clean and the staff were friendly and helpful

I got in late at night, the lady on the desk was lovely. However, when I went to my pod I couldn’t even use the locker as the other travellers had left their luggage completely blocking and clothes were hanging on the ladder to the top where I was assigned. I moved to a private room for $355 NZD, which is overpriced for a 1 star hotel room. My carpet had clearly been vomited on or something, it was badly stained and the entire carpet was so dirty. Linen was clean thankfully, and the staff were helpful and friendly. If you’re ok with the hostel style it’s a good value, for me it would have been much less expensive and significantly nicer to stay at Novotel.

Has been reviewed on previously, we found similar issues .. Clinton was very friendly on check in .. Our upgraded room from studio to one bedroom upstairs at the very end was ok. Clean linen and towels, beds were comfortable. Not having an allocated carpark was inconvenient, at one stage having to park away from our room. Very tired building, fittings, carpet etc.. maintenance sorry to say is well overdue. The pumbling is questionable.. very noisey and shower was terrible .. we needed to have it hard to the cold in order not to get scolded.. which meant it was more like a tap than a shower.. we did report it.. also having smokers in the next room was an unpleasant surprise .. we did get the room discounted so taking that into consideration .. did we get value for money ? Unsure ..